Chuck Prince, Citigroup CEO, 2007:
'As long as the music is playing, you've got to get up and dance. We're still dancing. When the music stops, in terms of liquidity, things will be complicated.’
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I see that happening in front of my eyes with AI. Companies are developing internal chatbots at great expense; employees are getting CoPilot licences.
At the same time, I hardly use it. I hardly see a need for it. Outputs are unreliable, and require so much reviewing you're often quicker writing it yourself.
The uses of gen AI, in my professional experience, don’t come close to justifying the investment that’s put into it. And the time invested in compulsory training programmes.
But… everyone else is doing it.
All the big companies, all the big professional services firms.
The music is playing.
And we have to dance.
And when the music stops playing we will look like idiots.